Community Support Worker - High Intensity Supports at Home Program

Job Locations CA-ON-Peterborough
ID 2023-1655
Support Worker
Position Type

Who We Are

Sign-on Bonus of up to $750


CarePartners is one of Ontario’s largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.


We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and Artificial Intelligence (AI).


CarePartners is embarking on a new program in partnership with the Home and Community Support Services (HCCSS) Central East (Peterborough) and we are looking for community-based support workers (CSWs) to work within the High Intensity Supports at Home (HISH) program. These skilled CSWs will work with patients and their families to support care while patients transition through the healthcare system. The HISH program focuses in Wrap-Around Care so that all team members (including Nursing Therapy, Personal Support, Social Work and Community Support Services, etc.) are working cohesively to meet the needs of the patient. These CSWs will receive additional training and certification in Gentle Persuasive Approach (GPA).


What Makes this Position so Exciting?


In this exciting staffing model, HISH CSWs will have consistent hours of work, week over week and have the opportunity to be a respected member of a larger healthcare team striving to provide high quality patient care and positive transition experience for both the patient and their caregivers.


The hours of work will be 7, 12-hour shifts within a 2-week rotation inclusive of weekends:

Two-week Rotation


0800 - 2000 hrs


0800 - 2000 hrs


This is an equivalent of seventy-seven (77) hours per bi-weekly pay period!


We are looking for Community Support Workers (CSWs) to help us bring wrap-around patient-centered care to the Peterborough Area. Are you someone we should meet?

What We Offer

  • 77 hours bi-weekly pay
  • A special $500 to $750 bonus for signing with CarePartners
  • PAID MILEAGE at 0.45 per/km
  • Paid orientation and hands-on mentoring from experienced, caring staff
  • Access to group discounts, including exclusive discounts from various retailers
  • Total rewards program which includes health & dental benefits
  • A robust Employee Assistance Program (EAP) for you and your family members.
  • Opportunities for continuing education and training
  • Hands on mentoring and leadership support
  • Opportunities to volunteer in countries with limited access to healthcare services

What The Role Involves

  • Contributing as a valued member of the interdisciplinary care team
  • Assisting with daily living activities, such as personal care (rise and retire), assistance with household tasks, respite care, medication assistance, special functions
  • Promoting a safe environment by demonstrating proper body mechanics, safe transfer techniques, and home safety
  • Providing cognitive, social and/or emotional support to the patient
  • Preparing nutritious, varied and economical meals and snacks, including special diets, as determined by the care plan, using proper food preparation, storage, and hygiene practices
  • Providing patient status reports and participate in patient/family care planning meetings

What You Bring

  • A strong desire and commitment to making a difference in the lives of their patients
  • Exceptional interpersonal skills
  • Ability to work both independently and as part of a team
  • Experience working with patients with significant and complex care needs such as dementia and mental health
  • A valid driver’s license and vehicle for which you are insured
  • Community Support Worker (e.g.) Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program) education, with preference given to those with a PSW certificate and/or equivalency
  • To protect our patients, we require current vulnerable sector check screening, a clear background check and proof of COVID 19 vaccination*

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.


CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.


*CarePartners promotes and facilitates, as appropriate, the immunization of employees in order to provide a safe working environment for its employees, to deliver safe care to patients and to fulfill its commitment to evidence- based health promotion.  CarePartners has implemented safety protocols to prevent the spread of infectious diseases such as COVID-19.  All employees will be required to wear appropriate Personal Protective Equipment as directed by CarePartners and mandated by public health authorities.  All new hires of CarePartners are required to demonstrate that they have been fully vaccinated against COVID-19, in accordance with our policies and procedures.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed