Human Resources Business Partner

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI

We are currently looking for someone to join our HR team in the role of Human Resources Business Partner. The role is hybrid and has flexibility to work both remotely and in one of our offices within Ontario. There may be infrequent travel to offices within the province.

Reporting to the Senior Director of Human Resources, the HR Business Partner works with leaders at all levels of an assigned client group to guide and support people management strategies and efforts. This role is the primary point of contact for all people-related matters within their assigned portfolio. The HR Business Partner enables organizational success by ensuring alignment between business objectives and HR programs, policies and support.

The ideal candidate will have strong HR generalist experience, sound judgment, and strong interpersonal skills, along with comprehensive knowledge and experience in employment legislation.

• Competitive salary, comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Inspiring leadership and opportunities for professional growth
• Rewarding and meaningful work in healthcare

• Providing HR generalist support and leader coaching for identified client groups in a variety of key HR areas including but not limited to employee and labour relations, recruitment and selection, performance management, recognition, engagement, remuneration, learning and development and succession planning;
• Acting as a strategic advisor to the client group(s) to ensure that organizational structures, processes and competencies are in place to deliver business results over both the short and long term;
• Acting as trusted support to employees within the client group, ensuring that employee relations issues are managed and communicated fairly, effectively and in compliance with applicable legislation and collective agreements;
• Assisting with the interpretation, administration and negotiation of collective bargaining agreements, and leads grievance resolution, mediation and investigation processes within the client group;
• Analyzing human resources data to identify trends, challenges and opportunities for business leaders;
• Assisting the Senior Director of HR with people-related projects.
• Modeling, upholding, and contributing to CarePartners core values of patient-focus, integrity, accountability, partnership, teamwork, transparency, respect and innovation.

• University or College degree/diploma in Human Resources Management or related field required
• CHRP/CHRL designation preferred
• 3-5 years’ experience across multiple human resource disciplines required
• Experience in large, multi-site unionized environments an asset
• Experience in the health care field or homecare sector an asset
• High personal integrity, and a commitment to doing the right thing
• Strong and well-demonstrated customer service mindset, with a strong sense of urgency
• Strong leadership, influencing, relationship and team-building skills
• Ability to work well under pressure and manage multiple tasks and priorities, strong project management skills an asset
• Highly motivated self-starter, able to work effectively independently and as a part of a team
• Strong analytical and problem-solving skills
• Ability to communicate effectively, tactfully and professionally with individuals at all levels of the organization
• Willingness to learn and grow, and embrace/cultivate new ideas and ways of working
• Solid computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail
• Clear Background Check

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009. 

CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.