Project Manager

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 23 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and Artificial Intelligence (AI).

We offer a competitive compensation program, tuition assistance, on-site training and professional development and a comprehensive benefits package. Come see how community health care can fit your lifestyle and career goals!

Are you an experienced Project Manager with a passion for leading transformative projects?

We are seeking a dynamic and results-driven Project Manager to join our Project Management Office in Waterloo, Ontario. In this hybrid role, you will be responsible for overseeing a variety of projects across corporate shared services, from initial planning through to execution. You will work with cross-functional teams, manage schedules, budgets, risks, and communication, and ensure successful delivery while driving organizational change.

As a Project Manager, you will play a key role in facilitating collaboration between stakeholders, integrating change management strategies, and ensuring the smooth adoption of new initiatives. Your expertise will help align project outcomes with strategic goals, all while managing resources, schedules, and risks effectively.

If you have 5+ years of experience leading complex projects and a strong background in change management, we would love to hear from you. Join us and contribute to the success of cutting-edge initiatives that impact the future of healthcare.

We are currently looking for someone to join our team in the role of Project Manager. This position is based out of our Waterloo, ON corporate office, with hybrid working options available.

You will provide the necessary leadership in order to deliver projects on time and within budget.

Responsible for managing project schedules, budgets, risks, communications and resources, the Project Manager will engage with cross-functional project team leads and assist with inter-project dependencies and communications.

• Competitive salary, comprehensive health and dental benefits
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Inspiring leadership and opportunities for professional growth
• Rewarding and meaningful work in healthcare

Project Management

• Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.
• Develop detailed project plans, schedules, budgets, and resource allocations.
• Monitor project progress, manage risks and issues, and ensure timely delivery of milestones.
• Report on project status to sponsors and leadership, ensuring transparency and accountability.
• Ensure all parties (internal and external) are aware of project scope and milestones. Highlight deviations from project scope and adjust where necessary to reflect changing circumstances.
• Manage vendor(s) within defined contract parameters.
• Facilitate the identification and resolution of project issues; ensure issues are raised to the executive sponsor and/or steering committee and solutions are provided for timely decision making.
• Manage project related risks.
• Produce all required project management documentation, such as detailed project plans, work plans, product delivery schedules, project estimates, budget, resource plans, status reports, risk and issue logs.

  Change Management

• Develop and implement change management strategies when appropriate, including plans to maximize employee adoption and minimize resistance.
• Conduct impact assessments and stakeholder analyses to identify change risks and readiness.
• Design and deliver communication, training, and support activities to facilitate smooth transitions.
• Measure and report on change adoption, engagement, and benefits realization as part of the overall project plan.
• Facilitate integration of new practices into existing organizational systems and structures (e.g. updates to orientation materials), and handover to appropriate business leads to support sustainment.

  Collaboration

• Collaborate with Director Change Management on specific initiatives where appropriate
• Work closely with project teams, business leaders, and stakeholders to integrate change management into project delivery.
• Act as a liaison between technical teams and end users to ensure alignment and address concerns.

• Relevant post-secondary education and/or combination of education and experience
• Certification in Project Management (e.g. PMP, PRINCE2) and/or Change management (e.g. Prosci, APMG)
• Lean Six Sigma certification is considered an asset
• Sound knowledge of project management tools, techniques, and methodologies
• Understanding of change management principles, methodologies, and tool
• Excellent communication, facilitation, and stakeholder engagement skill
• Ability to manage multiple projects/priorities and work effectively in a fast-paced environment
• Excellent written communication skills
• Strong analytical and problem-solving skills
• Flexible and adaptable in ambiguous situations
• Ability to work collaboratively in a matrixed environment
• Understanding of organizational challenges and strategic objectives
• Strong proficiency in all aspects of Microsoft office, with proven skills in Word, Excel, PowerPoint, VISIO
• Strong organization and problem-solving skills
• Home and community care industry experience an asset
• Proficiency in French is considered an asset
• Valid driver's license, own vehicle and appropriate insurance

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.