Office Administrator

CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and Artificial Intelligence (AI).

We offer a competitive compensation program, tuition assistance, on-site training and professional development and a comprehensive benefits package. Come see how community health care can fit your lifestyle and career goals!

We are currently seeking a motivated, professional and friendly individual to join our team in the role of Office Administrator. 

In this capacity, you will be the first impression for all visitors to our corporate office. You will be responsible for managing incoming phone calls along with other related reception and administrative duties. The Office Administrator will also support the Corporate team by providing exceptional customer service, coordinating various office tasks and functions, and ensuring that office operations run smoothly.  Candidates should have excellent communication and organizational skills in order to excel in this role. 

This is a full-time permanent position Hours of work are Monday to Friday 8:30am-4:30pm; in office, Waterloo, ON. 

• Competitive salary
• Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
• Inspiring leadership and opportunities for professional growth
• Rewarding and meaningful work in healthcare
  

This position offers a competitive compensation range. The salary range is $45,000- $60,000 and placement within the range will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.

• Being a welcoming face to visitors and employees to our corporate office
• Answering incoming calls and redirecting inquiries to appropriate individuals and/or departments
• Preparing courier parcels for pickup, arranging pickup, and liaising with courier personnel during pick up
• Assisting different departments with mail outs while ensuring correct postage
• Overseeing electronic booking of meeting rooms and ensuring meeting recipients are informed
• Assisting with room reservations, food orders and hotel bookings for meetings and conferences as and when require
• Managing different mail inboxes and responding promptly to queries
• Supporting records retrievals, pick up for storage and document shredding for all branches with Iron Mountain.
• Preparing nursing bags for branches and maintaining an inventory of the nursing bag supplies
• Maintaining the Nursing and Rehab printed material inventory
• Processing quarterly printing orders and the ad hoc printing orders, assembles packages of printed materials from time to time and monitors inventory levels
• Coordinates the centralized shipping of PPE from vendors as requested by branches
• Maintaining updated inventory lists on excel spreadsheets
• Ordering office supplies required by Corporate Office and business cards when requested by branches
• Assisting with administrative functions as and when needed such as completing paperwork, auditing email signatures, printing and filing
• Other duties as assigned

• 1-2 years of experience in office administration experience
• Strong proficiency in all aspects of Microsoft office; MS Outlook, Word, PowerPoint, Excel skills (inclusive of Pivot Tables and Vlookups) and Visio
• A keen attention to detail, ability to prioritize and multitask
• Excellent organizational and time management skills
• Strong and well-demonstrated customer service skills
• A warm, positive demeanor
• Fluent in English, both oral and written
• Experience in the health care field an asset
• A clear background check 

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009. 

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process.  While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making.  All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.